1. You may exchange or return products within 24 hours of receiving them.
2. The products to be exchanged or returned must be unused, and their tags and labels must not be removed.
3. The original invoice provided with the product must be available, whether it is to be exchanged or returned.
4. Once we receive the product to be exchanged, you may exchange it for any other product of equal or greater value. In this case, you will be required to pay the exchange value and shipping fees.
5. To exchange or return any product, it must be in its original condition and must not have been used or enjoyed by the consumer. The site reserves the right to inspect any product before the exchange or return process to ensure its safety. 6. The customer must verify the dimensions and general details of the product before completing the order. Failure to provide the necessary details makes the customer fully responsible for any errors or misunderstandings that may occur.
7. If the product information on the website does not match or a different product is shipped, the customer has the right to exchange or return it at no additional cost.
8. If the order has been processed or the product has been shipped and received by the shipping company, the order cannot be canceled.